---
title: Edit a teacher's or student's account
description: Open the person's account from 'Users' in the admin portal, make your changes and click 'Save'.
---

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3. [Teacher & student accounts](https://support.orilearning.com/knowledge/school-district-admins?hsLang=en#teacher-student-accounts)

# Edit a teacher's or student's account

Open the person's account from 'Users' in the admin portal, make your changes and click 'Save'.

**For:** school (site) admins and district admins

### Edit an account

1. In the [admin portal](https://app.orilearning.com/admin), district admins open 'Users'. School admins click their school's name in the left menu, then 'Users'.
2. Use 'Search' to find the account and click it.
3. Change the details you need.
4. Click 'Save'.

You'll see 'Changes saved'.

### If someone doesn't appear in 'Users'

The 'Users' list has 'Search', 'Site' and 'Type' filters and an 'Active Only' switch. 'Active Only' is on at first, so deactivated accounts are hidden until you switch it off.

### What's on an account

An account in the admin portal has 'Assigned Classes', 'Reset Password' and, for students, 'Set Student Password'. District admins also see 'Assigned Sites'. Nobody can look up a student's current password; a new one is set. For the steps, see [Set or reset a student's password (admins)](https://support.orilearning.com/knowledge/set-or-reset-a-student-password?hsLang=en) and [Help a teacher reset their password (admins)](https://support.orilearning.com/knowledge/help-a-teacher-reset-their-password?hsLang=en).

### Move someone to another school (district admins)

1. In 'Users', open the account.
2. Open 'Assigned Sites'.
3. Tick the new school and click 'Save Changes'. You'll see 'Changes saved'.
4. Untick the old school and click 'Save Changes'.
5. On 'Assigned Classes', add them to a class at the new school.

To keep them in both schools, leave both ticked.

After moving someone to another school, look at their classes and license at the new school. If something is missing, [send us a request](https://support.orilearning.com/open-a-support-ticket?hsLang=en).

### Still need help?

Include:

- The school
- The username of the teacher or student
- What you're trying to change, and the exact message you saw, if any

[Send us a request](https://support.orilearning.com/open-a-support-ticket?hsLang=en) — or, if someone is available, [chat with us](https://support.orilearning.com/open-a-support-ticket?hsLang=en). You can also email support@orilearning.com with the same details.

**What happens next:** we'll acknowledge your request, come back to you if we need to confirm anything, and tell you when it's done.

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