---
title: Help & troubleshooting | Help Center
description: Help & troubleshooting
---

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1. [Help Center](https://support.orilearning.com/knowledge)
2. [Help & troubleshooting](https://support.orilearning.com/knowledge/help-troubleshooting)

# Help & troubleshooting

## Loading & device problems

- [A lesson won't open, loads slowly or disconnects on one device](https://support.orilearning.com/knowledge/lesson-wont-open-on-one-device)
- [A lesson or assessment shows an error, or its video won't play](https://support.orilearning.com/knowledge/lesson-shows-an-error)
- [Blank or white screen after signing in](https://support.orilearning.com/knowledge/blank-screen-after-sign-in)

## Get help from Ori

- [Report a mistake in a lesson](https://support.orilearning.com/knowledge/report-a-content-error)
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- [What Ori support can do, and how to reach us](https://support.orilearning.com/knowledge/what-ori-support-can-do)
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- [Help & troubleshooting](https://support.orilearning.com/knowledge/help-troubleshooting#main-content)

    - [Loading & device problems](https://support.orilearning.com/knowledge/help-troubleshooting#loading-device-problems)
    - [Get help from Ori](https://support.orilearning.com/knowledge/help-troubleshooting#get-help-from-ori)

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