--- title: Help & troubleshooting | Help Center description: Help & troubleshooting --- [Skip to content](https://support.orilearning.com/knowledge/help-troubleshooting#main-content) [![logo (1)-1](https://support.orilearning.com/hs-fs/hubfs/logo%20(1)-1.png?width=100&height=95&name=logo%20(1)-1.png)](https://orilearning.com/) - [Contact Us](https://support.orilearning.com/open-a-support-ticket) - [Ori Learning Website](https://orilearning.com/) Open main navigation Close main navigation - [Contact Us](https://support.orilearning.com/open-a-support-ticket) - [Ori Learning Website](https://orilearning.com/) - [Contact us](https://support.orilearning.com/open-a-support-ticket) [Contact us](https://support.orilearning.com/open-a-support-ticket) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.orilearning.com/knowledge) 2. [Help & troubleshooting](https://support.orilearning.com/knowledge/help-troubleshooting) # Help & troubleshooting ## Loading & device problems - [A lesson won't open, loads slowly or disconnects on one device](https://support.orilearning.com/knowledge/lesson-wont-open-on-one-device) - [A lesson or assessment shows an error, or its video won't play](https://support.orilearning.com/knowledge/lesson-shows-an-error) - [Blank or white screen after signing in](https://support.orilearning.com/knowledge/blank-screen-after-sign-in) ## Get help from Ori - [Who is my district's Ori admin?](https://support.orilearning.com/knowledge/who-is-my-admin) - [What Ori support can do, and how to reach us](https://support.orilearning.com/knowledge/what-ori-support-can-do) - [Report a mistake in a lesson](https://support.orilearning.com/knowledge/report-a-content-error) - [Report a bug, or check whether Ori is down](https://support.orilearning.com/knowledge/report-a-bug-or-outage) - [Frequently Asked Questions](https://support.orilearning.com/knowledge/frequently-asked-questions#main-content) - 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