---
title: I can't see any courses
description: If no one at your school can see any courses, your district's licenses may have ended, or a renewal may not be finished yet.
---

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# I can't see any courses

If no one at your school can see any courses, your district's licenses may have ended, or a renewal may not be finished yet. If a colleague can still see courses, it isn't a district-wide lapse.

**For:** teachers

### Check you're signed in with your school account

If you can't see your district's courses, you may have signed up on your own with a personal email. Sign in with the email your school account was created with.

To check which account you're in, click your initials at the top right and choose 'My Account'. To bring the personal account into your district, [send us a request](https://support.orilearning.com/open-a-support-ticket?hsLang=en).

### Check your course list

The courses you see under 'Courses' depend on what your district is licensed for. Only a district admin can see the district's subscriptions.

1. Click 'Courses' at the top. Your courses are under 'My Courses', grouped by curriculum.
2. Turn 'Hide expired courses' off.
3. Search for the course by name.

Your course list can include courses whose license has ended, so seeing a course doesn't mean the license is current. Turn on 'Hide expired courses' to leave them out.

If a course opens but has no 'Course Material' tab, its license may have ended. Ask your district admin to check 'Licenses'.

### If one course is missing

If one course is missing but you can see others, it's a licensing question. Ask your district admin to check 'Licenses', or send us a request.

If you can see one Ori curriculum but not another, your district may not license that one. Each is licensed separately.

If a course you used before is missing from your list, it may have been retired. Send us a request if your district wants it back.

### If no one at your school can see any courses

If you see **NO LICENSED COURSES FOUND, PLEASE CONTACT YOUR ADMINISTRATOR**, your district's licenses for that curriculum may not be active.

Ask your district admin, or whoever handles purchasing, whether the renewal has gone through. If you don't know who your admin is, [we can tell you their name](https://support.orilearning.com/knowledge/who-is-my-admin?hsLang=en). You can also send us a request. To renew or add licenses, see [Renew, add licenses or ask for an extension](https://support.orilearning.com/knowledge/renew-or-add-licenses?hsLang=en).

We don't give out account information in chat, such as seat counts, license or subscription dates, which courses your district bought, renewal, invoice, purchase order or payment status, who the purchaser or billing contact is, or usage. Nothing about your account is changed in chat. To ask about any of these, send us a request and we'll follow up by email. The one thing we can tell you right away is who your admin is.

### If you're an admin

School and district admins: to find out why a teacher or student can't see a course, see [Fix 'No valid license' for a student (admins)](https://support.orilearning.com/knowledge/no-valid-license-admins?hsLang=en).

### Still need help?

Include:

- your district and school
- the email on your Ori account
- the course or curriculum you can't see
- the exact message you see, if any

[Send us a request](https://support.orilearning.com/open-a-support-ticket?hsLang=en) — or, if someone is available, [chat with us](https://support.orilearning.com/open-a-support-ticket?hsLang=en). You can also email support@orilearning.com with the same details.

**What happens next:** we'll acknowledge your request, come back to you if we need to confirm anything, and tell you when it's done.

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