Privacy, security and data agreements
Ori's privacy policy, terms, Data Privacy Addendum (DPA), subprocessor list, retention and deletion schedule and security overview are all at orilearning.com/legal. The COPPA notice is there too.
For: district IT teams and district admins
Data privacy agreements and security questionnaires
Ori's standard Data Privacy Addendum comes with your Order Form. If your district uses its own privacy agreement, or wants to send a security or privacy questionnaire, email legal@orilearning.com. That includes a National Data Privacy Agreement and its state supplement.
Data privacy agreements and security questionnaires aren't handled through support requests.
Requests about a student's data
To see, correct, export or delete a student's data, ask the student's school. The school does it in Ori or asks us to. Parents of children under 13 can also email legal@orilearning.com, as the Student & Education Privacy Notice explains.
Security
Ori doesn't claim a security certification or audit report. The Security Overview explains how student data is hosted and protected.
Other questions
For anything else, see What Ori support can do, and how to reach us.
Questions about a legal document or a privacy question go to legal@orilearning.com.
Still need help?
Include:
- your district
- what you were trying to find
Send us a request — or, if someone is available, chat with us. You can also email support@orilearning.com with the same details.
What happens next: we'll acknowledge your request, come back to you if we need to confirm anything, and tell you when it's done.